前台接待英语口语。
c/i 入住。
dialogue a / 对话。
a:good morning, to golden ocean holiday inn .may i help you?
早上好,先生,欢迎光临金海洋假日酒店,请问有什么可以帮到您的?
a: would you like single room or double room?
请问您需要单人房还是双人房?
b: i like a single room./i h**e a reservation for a single room
我要一间单人房。 /我订了一间的单人房。
a:may i h**e your name, sir, please?
请问先生用什么名字预订?
b:my friend help me the book,she used the name of zhang peng
我那个叫张朋的朋友帮我预定的房间。
a:just a moment , sir. let me check the reservation for you.
请稍等先生,让我为您查找。
a: may i h**e your passport.
请把您的护照给我一下。
b: you are.
当然, 给您。
a:thank sign here
谢谢,赵先生,请在这里签个名。
b:yes.
好的。a:mr zhao , how long would you like stay here?
赵先生,请问您打算住多久?
b:just one night.
只是一个晚上。
a:thank you. how would you like to pay the deposit? in cash or credit card?
谢谢!请问押金是给现金或是刷卡呢?
b:credit card.
信用卡。a:may i h**e your credit card ?
可以借用您的卡吗?
b:yes.
a:thank you for your credit card. sign here,谢谢先生的信用卡,请在这里签个名。
b:yes.
好的。a:mr zhao,your room number is 8385. this is your room you are.
赵先生,您的房间在3楼8385,这是是您的房卡。给您。
b:thank you .
谢谢。a:enjoy your staying.
祝您入住愉快!
c/o 退房。
a:good morning ,sir. may i help you ?
早上好,先生,请问有什么可以为您效劳?
b:i would like to check out.
我想退房。a:may i h**e your room no. sir?
先生请问房号是多少?
b:rm8385
房间号码是8385
a:please wait for a moment, i will call housekeeping to check your room .
服务员正在为您查房,请稍等!
a:thank you is your bill , total is 1000. please sign here,谢谢!
您好先生这是您的账单,共消费1000,请在这里签个名。
a: in cash or credit card?
是给现金或是刷卡呢?
b:by credit card.
信用卡。a:may i h**e your credit card. sir?
先生,请问可以借您的信用卡吗?
b:sure. here you are .
当然, 给您。
a:thank you sir. please sign here,
谢谢!请在这里签个名。
b:yes好的。
a:thank you for your credit card sir. this is your bill and card receipt.
谢谢您的信用卡,这是您的账单及卡纸。
b:thank
谢谢,再见!
a:good bye sir. and hope to see you again.
先生慢走,欢迎再次光临!
m/c 叫醒服务。
g:good evening!this is mr baldwin in room 8303.
晚上好!我是rm8303的mr baldwin.
r:good evening, mr baldwin, what can i do for you ?
晚上好,mr baldwin,有什么可以为您效劳?
g: tomorrow morning. i would like to morning call.
明天早上我需要叫醒服务。
r:yes, what time would you like to call you tomorrow morning? 好的,请问您需要几点叫醒?
g: l would like you to call me at 08:00
请帮我下08:00的叫醒时间。
r: ok. so we will wake you up at 08:
00 tomorrow morning ,anything else in can do for you ?
好的,明天08:00的叫醒服务,请问还有什么可以帮您的吗?
g: no , thanks .
没有了,谢谢。
r: good night晚安。
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