前台接待英语100句。
reception
r: receptionist g: guest
r: good morning, sir. welcome to our hotel. do you h**e reservation?
早上好，先生。欢迎光临我们酒店。请问您有预定吗？
g: yes, i h**e already booked the room from the booking center.
是的，我已经通过订房中心订了房间。
r: would you please show me your passport?
请您出示您的护照。
g: ok, this is my passport and visa.
好的，这是我的护照和签证。
r: how many nights do you plan to stay with us?
您打算在这住几天？
g: just one night, thank you
就一个晚上。谢谢。
r: how would you like to pay for your deposit, by credit card or in cash?
请问您怎样付押金呢？现金还是信用卡？
g: oh, by credit card, here you are.
信用卡，这是我的卡。
r: excuse me, sir, would you mind a smoking room?
先生，您介意吸烟房吗？
g: non-smoking, please!
请给我一个不吸烟房间，谢谢。
r: all right, this is your room key, your room number is 936, on the non-smoking floor, enjoy your staying with us!
好的，先生。这是您的房卡。您的房号是936,在不吸烟楼层，希望您入住愉快。
g: thank you very much!
非常感谢。r: would you tell me the spelling?
您能告诉我名字的拼写吗？
r: sorry, sir. the lady you are looking for is not staying in our hotel.
but there is a reservation for her. would you like le**e a message, and we will tell her when she checks in.
对不起，先生，您要找的女士现在还没有入住我们酒店。但是她已经预定了房间。您需要给她留一个留言吗？我们可以在她入住的时候告诉她。
r: i’ll make sure that mr. alan gets the message.
我保证alan先生一定会收到留言。
r: may i know your name, madam? i’ll make a call and tell him you are here.
我能知道您的名字吗？女士，我打个**告诉他您在这。
r: sorry to h**e kept you waiting, mr. lee said that he would be here as soon as possible.
would you like to h**e a seat in the sofa over there, madam?
女士，抱歉让您久等了。李先生说他马上下来，您能在那边沙发上先坐一下吗？
r: just a moment, please. let me check if there is a room **ailable.
请稍等，我帮您查一下是否还有房间。
r: i’m sorry, but we are fully booked for single rooms. would you like to h**e a double room instead?
对不起，我们的大床房已经预定满了，您介意一个双床的房间吗？
r: this is the best price we can offer, because the company doesn’t make a contract with us.
由于您的公司没有和我们签协议，所以这是我们能提供的最优惠的**。
r: we h**e taken note of that. please confirm the specific date by telephone, fax or email the day before your arrival.
我们已经接受您的预定，您可以在入住之前再次确认。
r: thank you for your calling, we will look forward to h**ing you with us soon.
感谢你的来电，我们忠心期待您的到来。
r: sorry, all our rooms are fully occupied.
不好意思，酒店已经满房。
r: would you please take a double room for tonight? we’ll help you to change the best room tomorrow.
您今晚先住一个双床的房间，我们明天帮您换。
r: sorry, since most of the rooms are occupied at the moment, we can only offer you two rooms on the different floors. will that be all right?
对不起，由于酒店已经满房，所以我们只能提供两个不在一层的房间，您介意吗？
r: you may come here again tomorrow morning if you want to make a change.
如果您想换房，您可以明天早上过来。
r: your room faces south and it is beautiful.
您的房间向阳，风景很不错。
r: this room is spacious and cozy. i’m sure you will h**e a good rest.
这个房间非常舒适，我保证您能休息的很好。
r: if you want to late check out at 3:00pm, please contact with the assistant manager.
如果您希望下午3:00退房，请联系大堂副理。
r: a safety box is offered both in the front cashier’s counter and your room. you can deposit your valuables there.
房间和前台结账处都有提供保险箱，您可以把贵重的东西放在里面。
r: your company will pay the room charge, while the others should be paid at you expenses.
您的公司会替您支付房费，您只需要付杂费。
r: would you please go through the telephone deposit procedure, if you want to make an call from your room?
如果您希望开通您房间的**，您需要交一些押金。
r: we h**e fax and internet service in the business center.
我们商务中心提供传真和上网服务。
r: you can le**e your luggage at the concierge.
您可以把行李寄存在礼宾部。
r: the bellman will send your luggage to your room as soon as possible.
行李员会马上把您的行李送到您的房间。
r: we will look into the matter immediately. thank you for telling us.
感谢你致电，我们马上处理此事。
r: i’m awfully sorry for that. i’ll see to it right away.
十分抱歉，我马上帮您解决。
r: i’m afraid i can’t do that for you. it’s against our regulations.
我恐怕不能那样做，这是违反酒店规定的。
r: how much would you like to change, sir?
您需要换多少钱？
r: would you please fill in the exchange memo?
您能填写一下外币兑换单吗？
r: here is your bill list, please check it and sign here.
这是您的账单，请核对后签字。
r: sorry, the invoice cannot exceed.
对不起，发票不可以多开。
r: here is your receipt, please keep it carefully.
这是您的账单，请妥善保存。
checkout
c: good morning, sir. may i help you? /checking out?
早上好，先生，退房是吗？
g: yes, please.
是的。请问您的房号是多少？
g: ok. here you are. /
好的，给你我的房卡。
c: so, mr. ~room no. is ~~
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