英语日常用语。
hello (你好!)
howareyou? (您今天好吗?)
i’mfine,thankyou,andyou?(我很好,谢谢,您呢?)
good morning. (用于中午以前)
good afternoon. (用于中午至下午六点以前)
good evening. (用于下午六点过后)
thank you / thank you very much(谢谢 / 非常感谢)
you are welcome / it is my pleasure (不客气)
对客人的几种称呼:
1) sir (不知其姓名男士或长辈)
2) madam(妇女)
3) miss(未婚)mrs. (已婚)
4) ms(不明确是否已婚)
5) mr.
在这些招呼语的后面接句子,例如:
good morning, sir. are you checking-out?
早上好,先生,请问您要退房吗?
good afternoon, sir. welcome to grand metropark hotel.
中午好,先生,欢迎光临维景酒店。
good evening, ms. may i help you?
晚上好,小姐,请问我能为您服务吗?
常用句子50句:
glad/niceto meet you (很高心见到您)
excuseme! (打扰了!)
howdoyoudo?(你好吗?)
hereyouare.(给你)
here is your…..名词 (这是您的…..
this is……(这是…..
i see (明白)
certainly(好的,当然)
i am sorry / we are sorry (我很抱歉,我们很抱歉)
just a moment, please / waitaminute,please(请稍等)
could you wait a little longer, please(请您稍候好吗?)
could you repeat that, please?(请您重复一遍好吗?)
sorry,iamnotsure(对不起,我不太确定)
pardon(对不起)
i am afraid i can’t do that.(不好意思,我恐怕没办法那样做)
excuse me, sir. please let me pass. (不好意思,先生,麻烦让我过一下)
4类句型。may /can / how can i help you? (我能帮助你吗?)
whatcanidoforyou?(我可以帮您吗?)
isthereanythingelseicandoforyou? (还有什么需要我帮您吗?)
ifyouneedanyhelp,justcallmeplease / please let me know(如果您需要任何帮助,请告诉我。)
may i h**e your name, please? (请问尊姓大名)
may i h**e your check-out time, please? (请问您什么时候结帐离开?)
may i see your passport, please? (请让我看一下您的护照好吗?)
may i know your nationality, please? (请问您的国籍是什么?)
shall i order some drink for you? (请问需要我为您点些饮料吗?)
shall i call a taxi for you? (请问要我为您叫一辆出租车吗?)
shall i make the reservation for you? (请问要我为您安排预约吗?)
could you fill out the form, please? (请您填写这张**好吗?)
could you write that down, please? (请您写下来好吗?)
could you draft the fax, please? (请您写下传真的草稿好吗?)
could you hold the line, please? (请不要挂**好吗?)
would you like tea or coffee? (请问您要喝茶还是咖啡?)
would you like to take a taxi? (请问您要搭计程车吗?)
would you mind sitting here? (请问您介意坐在这里吗?)
只要在疑问词后加“would you ~”就可以提出大部分的询问。
when + would you like to visit kunshan? (请问您想要何时参观昆山?)
when + would you like to h**e lunch? (请问您想在**用餐?)
what time + would you like to eat? (请问您想何时用餐?)
who + would you like to contact? (请问您想和谁联络?)
which kind of room + would you prefer? (请问您喜欢哪一种房间?)
how + would you like to settle your bill? (请问您的账单如何处理?)
how long + would you like to stay? (请问您要逗留多久?)
how many tickets + would you like to buy? (请问您要买几张票?)
where + would you like to sit? (请问您喜欢坐在哪边?)
当客人准备离开时,可以说。
h**e a nice day (祝您有美好的一天)
please enjoy your stay祝您住宿愉快。
we hope to see you again soon. (希望不久能再次见到您)
thank you for staying with us. (谢谢光临)
we look forward to hearing from you. (我们静候您的佳音)。
please contact me if you h**e any further questions. 如果您有任何其他问题,请和我联络)
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