问候语 greeting
1、您好。how do you do.
2、您好吗？how are you?
3、见到您真高兴。nice to meet you.
4、早上（下午、晚上）好。good morning, (afternoon, evening).
欢迎语 welcomes
5、欢迎光临**宾馆。welcome to **hotel.
6、欢迎入住我们酒店。welcome to stay in our hotel.
7、欢迎您来这里用餐。welcome to h**e your meals here.
8、希望您住店愉快。hope you’ll enjoy your staying here.
9、欢迎您到我们餐厅来。welcome to our restaurant.
答谢语 thanks
10、非常感谢。thank you very much.
11、感谢您的到来。thanks for your coming.
12、多谢。thanks a lot.
13、您太客气了。it’s very kind of you.
14、您的心地真好。thank you for your kindness.
15、感谢您的建议。thank you for your suggestion.
16、感谢您的合作。thank you for your cooperation.
17、感谢您入住我们酒店。thank you for staying our hotel.
18、感谢您的夸奖。thank you for your praise.
19、我真不知道要怎样感谢您才好。i don’t know how i can thank
you enough.
20、 我真是感谢您。i do appreciate your help.
21、花费您宝贵的时间了。i appreciate your precious time.
22、一点也不。not at all.
23、不客气。you are welcome.
道歉语 apologies
24、对不起。i’m sorry.
25、劳驾。excuse me.
26、对不起，这是我的错。i’m sorry, it’s my fault.
27、抱歉让您久等了。sorry to h**e kept you waiting.
28、抱歉打扰您了。sorry to disturb you.
29、抱歉打扰你了。sorry to interrupt you.
30、对此我很抱歉。i’m very sorry to this.
31、我为此道歉。i apologize for this.
32、抱歉占用您一些时间。i am sorry to take a few minute of your time.
33、对不起，我没明白您的意思，我马上请我们经理过来。i’m sorry, i don’t understand. i’ll get the manager.
34、抱歉给您添麻烦了。i’m sorry to h**e given you so much trouble.
35、我为我刚才所说的话道歉。i apologize for what i’ve said just now.
36、给您带来的不便我们表示抱歉。we are sorry for the inconvenience.
37、没关系。that’s all right.
38、算了吧。let’s forget it.
39、对不起，我马上就办。i’m sorry, i will do it right away.
40、听到这件事我很抱歉。i’m sorry to hear that.
征询和问答asking & answers
41、我能帮你吗？may i help you?
42、我能为你做什么？what can i do for you.
43、我有什么能为你做的？anything i can do for you?
44、这样可以吗？is that all right.
45、我为您登记时请您坐下好吗？would you please take a seat while i check it for you.
46、是的，当然。yes, of course.
47、明白了。i see.
48、我马上把它取过来。i’ll get it at once.
49、这是我的荣幸。my pleasure.
50、很乐意为您效劳。i’m at your service.
51、恐怕不行。i’m afraid not.
52、请稍等，电梯马上就到了。just a moment, the elevator will be here.
53、服务员马上就到。the waiter will be with you in a minute.
54、没问题。that’s no problem.
55、还需要点别的吗？anything else, sir?
56、让我来帮您一下吧。let me give you a hand.
57、我可以进来吗？may i come in.?
58、您先走，先生。after you, sir.
59、坐这里可以吗？would you like to sit here?
60、您要去**，先生。where are you going, sir?
61、我领你去房间，好吗？shall i show you your room?
62、能告诉我您的名字吗？may i h**e your name?
63、给您。here you are.
提醒用语 notice
64、请走好。mind your step.
65、请小心。please be careful.
66、别担心。don’t worry.
67、放心好了。take it easy.
68、请稍等。just a moment, please.
**用语 calling
69、早上好，**部门，我能帮你吗？good morning, *department. may i help you?
70、您需要留口讯吗？would you like to le**e a message?
71、您能再说一遍吗？i beg your pardon?
72、对不起，线路正忙，要不您晚点再打来？i’m sorry, the line is busy. will you call later?
73、请不要挂断，我将为您接通。hold the line, please. i’ll put you through.
74、请稍等，我叫他接听**。just a moment, i’ll get him at once.
75、我将向他转达这个意思。i’ll pass the message to him.
76、先生，线路已经接通。the line is through, sir.
指路用语。77、请走这边。this way, please.
78、能请您跟我走吗？could you please follow me?
79、请直走。please go straight ahead.
80、向左（右）拐。turn left / right.
81、请在此乘电梯。please take the elevator here.
82、您在这里上（下）楼。please go downstairs (upstairs) here.
83、在2楼。it’s on the second floor.
84、在尽头。it’s at the end of the hallway.
85、请先直走到大堂后再右拐。go straight ahead till you reach the lobby, then turn right.
86、在大厅靠近大门的地方。it’s in the lobby near the main entrance.祝愿语 good wishes
87、祝您好运。good luck.
88、祝您健康。keep well.
89、祝您快乐。h**e a good time.
90、祝您住店愉快。enjoy your stay.
91、祝您今天过得愉快。h**e a nice day.
92、您睡个好觉。sleep well.
93、希望您吃得满意。i hope you enjoyed your dinner.
告别语 94、晚安。good night.
95、再见。good-bye.
96、回头见。see you later.
97、希望能再次见到您。hope to see you again.
98、保重。take care.
99、祝您旅途愉快。hope you’ll h**e a nice trip.
100、祝您平安。happy landing.
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