1．good morning，sir您好，先生 / 太太。
2．may i put this cover on your coat / bag?请问可以为您套上衣服 / 袋子吗？
3．would you like coffee or tea, please?（早餐）请问您喜欢咖啡还是茶呢？
4. mr. smith.
would you like something to drinking before your lunch / dinner? how about ……史密斯先生，请问您餐前需要一杯饮料吗？来杯……好吗？
5. by the way. would you mind paying extra for the drink?饮料是不包括在自助餐之内的，请问是否介意额外收费呢？
6. for the buffet guests, just plus 20 yuan extra, you can enjoy the fresh juice, drought beer and soft drink buffet.现在凡是用午、晚自助餐的客人，每位另加20元，可以有鲜榨果汁、生啤、汽水任饮。
7. our fresh fruit juice are freshly squeezed and without extra sugar in it.我们的鲜榨果汁是新鲜榨的， 不另加糖。
8. would you like to try our house (red /white) wine? it reaches to the aoc level and is produced in bordeaux, france.
it’s quite good to go with your dish.想不想试下我们的宾馆特选葡萄酒呢？ 它达到aoc级， 产于法国波尔多区，很受客人欢迎。
用来配您的菜最好了。
9. would you like a full bottle of … or half bottle?请问您喜欢大瓶装还是半瓶装的……？
10. sorry, this wine is only sold by bottle. would you like to try our house wine?
it can be sold by glass.对不起，这种葡萄酒只按瓶卖，或者试一下我们的宾馆特选葡萄酒吧，它可以按杯卖。
11. i’m sorry. our … is not **ailable now.
may i suggest you …instead? it is also very nice.对不起，我们的……卖完了，或者要不要尝一下……？
也挺不错的。
12. here is your ..mr. smith。 enjoy your drink.史密斯先生，这是你点的。,请慢用。
13. good evening! mr.
smith. may i take your order / are you ready to order now?史密斯先生，请问可以为您点菜吗？
14. 早餐：
a. may i suggest the chinese breakfast to you? it includes one bolw of congee, chinese dian xin and chinese tea.
it will take about 15 minutes.我可以介绍中式**给您吗？它包括一碗粥，一份中式点心和茶，大约需要15分钟。
b. yes, mr. smith, an american breakfast.
what kind of juice would you like? we h**e orange juice, apple juice, pineapple juice, tomato juice, and grapefruit juice. which one would you prefer?
好的，史密斯先生，您点一份美式早餐，我们有橙汁、菠萝汁、番茄汁和西柚汁，请问您要哪一种果汁？
c. what kind of cereal would you like? we h**e corn flake, rice crisps, all bran, shredded wheat.
which one would you prefer?请问您喜欢哪一种谷物类呢？我们有玉米片、脆米粒、麦丝卷和麦夫条，您选择哪一款呢？
d. how would you like your egg? fried egg, scrambled egg, poached egg or boiled egg?
请问您的鸡蛋要怎样做呢？要煎蛋、炒蛋、波蛋还是蛋呢？
e. how would you like your boiled egg?请问您的蛋要几分钟呢？
f．with ham, bacon or sausage? /would you like ham, bacon or sausage to go with your egg?请问您的鸡蛋要配烟肉、香肠还是火腿呢？
g. what kind of bread would you like? we h**e brioches,croissant, danish pastries, whole wheat bread and toast.
which one would you prefer?我们有蛋奶包、牛角包、丹麦包、全麦包和多士，请问您要哪种面包呢？
h. would you like your bread served now or come with your egg?请问您的面包是现在上还是和鸡蛋一起上呢？
15. 午、晚餐：
a．the soup of today is ..would you like to h**e a try it ?今天的例汤是。请问要一份吗？
b. would you like a ..salad first?
it’s made with ..it is very good.请问先要一份。
沙拉，好吗？它里面有。挺不错的。
c. we h**e ..dressing. what kind of dressing would you like?我们有。沙拉汁，请问您喜欢配哪一种？
d．may i recommend the steak ..to you? we h**e really goodbeef here.
我可以介绍。牛扒吗？我们这里的牛肉很好。
e. how would you like your steak? (medium or medium well?)请问您的牛肉要几成熟？(五成还是七成？)
f. what kind of sauce would you like to go with your steak? we h**e...
请问您要什么汁配您的牛扒？我们有。
g．we h**e cream potatoes, baked potatoes and french fries.
what potatoes would you like for your meat?我们有忌廉薯、局薯、炸薯条，请问您喜欢哪一种？
h．thank you! mr. smith. your h**e ordered .…is that all right?谢谢，史密斯先生，您点了…，对吗？
i． you h**e ordered two appetizers / main dishes. would you like them served together or one after another?您点了两道头盘 / 主菜，请问需要一起上，还是分开上？
j．would you like your main dish served with their salad together or after the salad?
请问您的主菜是跟他们的沙拉一起上还是在沙拉后上？
k．it will take some time for this dish. could you wait a little bit longer or may be order a salad first?请问是否介意等呢？
或者您先要份沙拉，好吗？
l．would you like some dessert after your main dish?请问您要一些餐后甜品吗？
m．i’m afraid it is not on our menu. but i’ll ask about my chef if it is **ailable. please wait a moment.
这道菜餐牌上没有，请稍等一会儿，但我可以问一下厨师能否为您制作。
n．i’ m sorry, that dish is mot **ailable now . may i suggest you to try our.…
对不起，我们不能提供那道菜，我可以建议。给您吗？
o. how is your meal and our service? would you please give us some suggestions?
请问您觉得您的菜和我们的服务怎么样？能否提些建议给我们呢？
p. may i take it away?请问这碟子可以撤走吗？
q. would you like some more wine? /would you like another 。。请问要加点酒吗？/ 请问再要一杯。吗？
r．would you like some dessert?请问要些餐后甜品吗？
s．would you like a cup of coffee or tea? we h**e...coffee,. which one would you like?
请问要一杯咖啡或茶，好吗？我们有。咖啡，请问您喜欢哪一种？
四．结帐：1．here is your bill. totally is...yuan, thank you.先生，这是你的帐单，多谢。元。
2．thank you so mush. wait a minute please. i’ll be back with your change and receipt.
谢谢，共。元，请稍等，我马上把零钱送来。
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