酒店实用英语口语,如何用英语订房、办理入住?
安格英语导读:外出旅游、商务出差都离不开“住”的问题。在国内还好,要是到了外国,你能够用英语流利地完成订房、入住整个过程吗?
相信这对许多职场白领来说还是有些困难的,今天就和安格英语老师一起从酒店客房口语到各种酒店客房说法以及订房、办理入住需要用到的实用英语口语!
在入住酒店的时候,我们首先需要与前台沟通订房适宜,以及办理入住等步骤。在这个步骤中我们首先要学会的是如何选择房型:
what kind/type of room do you like/prefer?
请问你要订哪种房间?
we h**e single rooms, double rooms and suites and deluxe suites and presidential suites.
我们旅馆里有单人间、双人间、套房、豪华套房及**套房。
i want to reserve a single room with shower.
我想预订一间有淋浴的单人房间。
could i book a double room with bath?
我可以预订一间有浴缸的双人客房吗?
i'd like to make a reservation for a suite with both shower and bath.
我想预订一个既带淋浴又带浴缸的套房。
i'd like a room with a view.
我想要一个风景较好的房间。
i'd prefer a quiet room.
我想要一个安静点的房间。
i'd like a room facing the sea/the mountains.
我喜欢朝向大海/群山的房间。
在预定房间的时候,前台工作人员还会询问你关于逗留时间、早餐、叫醒服务及一些基本的个人信息,以下的句子是安格英语老师认为你必须听得懂,最好还能说得出来的句子:
工作人员:what name is the reservation under?
您预订时用的名字是?
may i see your passport, please?请出示你的护照。
how long will you be staying here?你在这儿停留多久?
are you planning on checking out tomorrow?
您打算明天就离开吗?
i'm afraid you can't check in until after 4:00 pm.
恐怕您只能在下午四点以后才能入住。
complimentary breakfast is served in the lobby between 8 and 10 am.
您可以在早晨8点到10点到大厅享受住宿附送的早餐。
i'll give you two room keys.
我会给您两套房间钥匙。
the dining room is on the main floor at the end of the hall.
餐厅在一层大厅最里面。
the weight room and sauna are on the top floor.
健身房和桑拿室在顶层。
just call the front desk if you need any extra towels or pillows.
如果您还需要毛巾或枕头,请给前台打**。
入住客人:i reserved a room for tonight.我预定了个房间。
i’d like a key to room 809,please.请给我809房间的钥匙。
is there a room **ailable for tonight?今晚有空房间吗?
can you help me with this form?你能帮我填这张表吗?
do you h**e anything to declare?有什么需要报关的吗?
i’d like to reconfirm my flight?我想确认一下我的机票。
what time does the dining room open?餐厅什么时候营业?
when will it be ready?什么时候能准备好?
can you keep my valuables?你能帮我保管贵重物品吗?
please bring me a pot of boiled water?请送一壶热水。
may i h**e a wake-up call?早晨能叫醒我吗?
a wake-up call, please.请提供叫醒服务。
can i borrow a hair-dryer?我可以借一下电吹风吗?
the room next door is noisy.隔壁太吵。
could i possibly h**e another room key?我能再要一把房间的钥匙吗?
i locked myself out.我把自己锁在门外了。
would you send someone up?请派位服务员来一下。
以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语,当我们在酒店内享受自助餐或是其他服务时,服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价,下面一些句子是大家必须了解的:
1、what kind of rooms(foods) would you like to h**e?
您需要什么样的房间(吃什么样的菜)?
2、here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。
3、we'll give you a 10%(ten percent ) discount.
我们给您九折优惠。
4、we'll offer tour guides complimentary breakfasts.
我们给陪同提供免费早餐。
5、we accept your terms.
我们接受您的条件。
6、may i introduce myself?
让我介绍我自己。
7、may i present you a litter souvenir?
请接受我们的一点小纪念品。
8、let's drink to our friendship!
为我们的友谊干杯!
9、let me propose a toast to the health of our guests!
建议为在座客人的健康干杯!
10、cheers!(bottoms!)
干杯!11、how do you like chinese food?
您喜欢中国菜吗?
12、what do you think of our service?
您对我们的服务有什么意见?
13、thank you for your comments(compliment, suggestions).
谢谢您给我们提的意见(赞扬、建议)。
14、i'm afraid it's against the hotel's regulations.
这是违反饭店规章制度的。
15、in our hotel we don't accept tips.
我们饭店是不收小费的。
it's our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。
thank you all the same.
然而,还是要谢谢您。
16、i'm afraid you'll h**e to pay for the damage.
您必须赔偿。
17、thank you for telling us about it.
谢谢您告诉我们。
i'll look into the mater right away.
我马上去处理这件事情。
18、i assure you it wont happen again.
我保证此类事情不会再发生。
19、please don't worry, sir (madam)
先生(夫人),请不必担心。
i will send someone up to your room right away.
我马上派人到你的房间去。
20、i can't guarantee anything, but i'll try my best.
我不能保证,但我会尽力而为。
21、what can i show you.
您要买什么?
22、how do you like this fashion (color, size, design )?
您喜欢这种款式(颜色、尺寸、图案)吗?
23、the extra large size of this color is out of stock.
这种颜色的特大号已经卖完了。
please try us again tomorrow.
请明天再来看看。
24、they are altogether 175(one hundred and seventy-five) yuan.
共计175元。
you may pay in cash or with credit card.
您可以付现金也可以用信用卡。
25、you h**e made a good choice, you h**e very good taste.
您真会买东西,眼力真好。
下面,我们就用实际的案例来看看酒店情境下的英语口语对话:
对话1】:guest: hello, i’d like to check in please. 你好,我想入住贵酒店。
hotel staff: certainly. can i h**e the name please? 当然可以,能把姓名给我吗?
guest: mr harold smith. harold smith先生。
hotel staff: ok, are you checking out tomorrow?好的,您是明天退房吗?
如何用英语思维说实用日常英语口语
导读 很多学生很讨厌英语这门课程,因为英语实在是太难学了,但是为了升学考试而不得不硬着头皮学习,而对于实用日常英语口语,由于对成绩影响不大,而直接忽略掉。其实学习英语也是有技巧的。现在的市面上有很多关于学好英语的书籍,许多学生也在积极的买些书籍,然而对于如何学习实用日常英语口语,就显得屈指可数,其实...
实用英语口语
机场英语。机场指示牌airportsigns 机场费airportfee 国际机场internationalairport 国内机场domesticairport 国际候机楼internationalterminal 国际航班出港internationaldeparture 国内航班出站domest...
实用英语口语
i ve been back and forth.我犹豫不定。what was tonight?今晚本来要做什么?this is so meant to be 这就是天意!she s gonna be crushed.她会崩溃的。he can t come to the phone now.他现在不...